Privacy Policy

Privacy Policy

Introduction

Welcome to https://move-from-kartra-to-gohighlevel.scoopstorm.com (hereafter referred to as “Move from Kartra to GoHighLevel” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of your data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connectict Consumer Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://move-from-kartra-to-gohighlevel.scoopstorm.com
  2. Any applications, software, or services offered by Move from Kartra to GoHighLevel
  3. Interactions between users and our team via email, phone, SMS, or other communication channels
  4. Personal data collected through forms, surveys, comments sections, or similar interactions

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the types of personal data we process and the purposes for doing so:

  1. User Accounts: We collect data when you create an account with us, including your name, contact details, login credentials, and any profile information you choose to provide.
  2. Payments and Financial Information: This includes transaction details, payment method information, billing addresses, and financial records required for processing payments or refunds.
  3. Purchase History: Details about products or services purchased from us, including quantities, purchase dates, and order summaries.
  4. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience and analytics.
  5. Location Data: Information about your geographic location when you interact with our services, used for personalized content delivery.
  6. Feedback and Reviews: Content from surveys, feedback forms, or product reviews you submit to us.
  7. Social Media Information: Data from social media platforms when users choose to connect their accounts with ours for seamless sharing or login experiences.
  8. Product Interest: Information about products viewed, searched for, or purchased on our platform.

Personal Data Collection Methods

We gather personal data through various means:

  1. Direct User Input: You provide information when creating an account, filling out forms, or responding to surveys.
  2. Automated Technologies: Cookies and tracking technologies record interactions with our website and applications, including pages visited, features used, and performance metrics.
  3. Third-Party Providers: We may receive data from third parties who offer services on our behalf, such as payment processors or analytics providers, subject to their privacy agreements.

Cookies

We utilize cookies (small text files stored in your browser) for the following purposes:

  1. Strictly Necessary: These ensure basic functions of our website and applications, such as page navigation and access to secure areas.
  2. Preferences: Cookies remember user preferences, language settings, and display options to enhance your experience.
  3. Analytics: They allow us to analyze traffic patterns, monitor website performance, and understand user behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Data Retention and Deletion

We retain personal data for the following periods:

  1. Account Information: As long as your account is active or necessary for ongoing business operations.
  2. Payment Information: Until the completion of transactions and subsequent accounting processes.
  3. Purchase History: Up to 7 years for record-keeping and tax purposes.
  4. Analytics Data: Typically, 12 months for aggregated analytics reports but may be retained longer for specific business needs.
  5. All Other Data: We delete or anonymize personal data when it is no longer needed for the purposes collected or as required by applicable law.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process sensitive data on our behalf.
  3. Access Controls: Strict access controls are in place, limiting data access to authorized personnel only.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Based on Geographical Location)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Demand the deletion of your data under certain circumstances.
  4. Restriction: Limit our processing of your data for specific purposes.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for marketing or other purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact” section below. We will respond within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please contact us:

  • Email: [email protected]
  • Mail: Move from Kartra to GoHighLevel, Privacy Team, [Physical Address]

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.